You may return most new, unopened items, with tags still attached within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within a week of us receiving your package, however, in many cases you will receive a refund more quickly.
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We offer Free Shipping on almost every product. Express Shipping can be purchased at checkout. Unless stated, all order placed by 3:00 EST are shipped the same day from the East Coast.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that international shipping rates for many items we sell are weight-based and we will let you know of additional costs before shipping if there are any. Items may be help up in your countries customs for up to 4 weeks on rare occasions. If a package is lost in customs or en route to you within your country, we cannot refund you until we have confirmation from your country that the package is officially lost.